Coastal Connecticut Athletics maintains a strict 24 hour cancellation policy on all individual and group lessons. If the lesson is prepaid and cancelled outside of the 24 hour period before, the customer shall be charged for the scheduled appointment.
All rentals must be paid in advance. Coastal Connecticut Athletics requires 24 hours notice of any rental cancellation, regardless of when the rental was booked. In the event of a rental cancellation, no refund will be given but a rental credit will be issued. All rental credits for “one time” rentals must be used within 3 months of the originally scheduled time slot.
Long Term Rentals
All long term rentals require a non refundable deposit of 20% of the total rental value. This deposit is due upon agreement of the rental with Coastal Connecticut Athletics in order to hold the space. No refunds will be given for sessions that are missed during the duration of the rental period, regardless of how far in advance the cancellation has been made. Future rental credits may be issued at the discretion of CCA management.
All rental credits for missed sessions must be used within a 12 month period from the original starting date of the rental.